The Single Point of Access (SPA) provides 24/7/365 access for WLMHT secondary care mental health. The service is for people experiencing a mental health crisis and delivers a 24/7 telephone support line for service users and carers. It is also the primary referral route for people requiring secondary care and includes a clinical advice service for GPs and other potential refers as well as a triage and sign-posting function.
All adult referrals are now made through the single point of access. The SPA will also signpost referrals for CAMHS referrals, Cognitive Impairment and Dementia Service and Primary Care Mental Health Services.
How to self refer
For all urgent or emergency referrals, please:
Phone
0300 1234 244
Your referral will be triaged appropriately.