Use this service to give feedback on NHS GP surgery services.
We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- feedback on your experience of the surgery
- reasons why you chose your answer
You can also visit the surgery in person.
September 2026 Feedback
The number of responses to the FFT question in the response category: “Very good” for the month of September 2026 = 101
The number of responses to the FFT question in the response category: “Good” for the month of September 2026 = 0
The number of responses to the FFT question in the response category: “Neither good nor poor” for the month of September 2026 = 0
The number of responses to the FFT question in the response category: “Poor” for the month of September 2026 = 0
The number of responses to the FFT question in the response category: “Very poor” for the month of September 2026 = 0
The number of responses to the FFT question in the response category: “Don’t know” for the month of September 2026 = 0
The number of responses collected through the collection method “Handwritten” for the month of September 2026 = 90
The number of responses collected through the collection method “Telephone” for the month of September 2026 = 0
The number of responses collected through the collection method “Tablet/Kiosk” for the month of September 2026 = 0
The number of responses collected through the collection method “SMS/ Text message” for the month of September 2026 = 11
The number of responses collected through the collection method “Smartphone app or online” for the month of September 2026 = 0
The number of responses collected through the collection method “Other” for the month of September 2026 = 0
NHS Friends and Family Test
September 2026
Q: Please can you tell us why you gave your answer?
Free text question. There were 11 responses:
2026-09-08 10:00:42 View entire form
Professional
2026-09-08 10:03:09 View entire form
I think the doctors and nurse are very friendly and knowledgeable. They make you feel at ease at every appointment.
2026-09-08 14:37:02 View entire form
I felt listened to and not rushed and I have been given advice on what to do
2026-09-09 11:44:44 View entire form
The nurse with whom I had an appointment was kind and professional especially as I was unavoidably late.
2026-09-09 15:16:38 View entire form
Very helpful
2026-09-09 19:34:13 View entire form
Friendly and efficient receptionist, clean, tidy and bright waiting room, friendly and efficient nurse, appointment on time.
2026-09-11 09:30:11 View entire form
Emily the nurse is always very kind and caring. The receptionists also are welcoming always smiling and very kind.
2026-09-11 10:01:39 View entire form
first class. had enough time to discuss the problem. the doctor was helpful/knowledgable and kind
2026-09-14 10:09:06 View entire form
Appointment made after telephone consultation with doctor within the hour.
2026-09-14 13:39:13 View entire form
The doctors/ nurses and receptionists are polite and friendly.
2026-09-14 14:14:43 View entire form
Cordial treatment. Seen on time.
August 2026 Feedback
The number of responses to the FFT question in the response category: “Very good” for the month of August 2026 = 92
The number of responses to the FFT question in the response category: “Good” for the month of August 2026 = 8
The number of responses to the FFT question in the response category: “Neither good nor poor” for the month of August 2026 = 0
The number of responses to the FFT question in the response category: “Poor” for the month of August 2026 = 0
The number of responses to the FFT question in the response category: “Very poor” for the month of August 2026 = 0
The number of responses to the FFT question in the response category: “Don’t know” for the month of August 2026 = 0
The number of responses collected through the collection method “Handwritten” for the month of August 2026 = 100
The number of responses collected through the collection method “Telephone” for the month of August 2026 = 0
The number of responses collected through the collection method “Tablet/Kiosk” for the month of August 2026 = 0
The number of responses collected through the collection method “SMS/ Text message” for the month of August 2026 = 0
The number of responses collected through the collection method “Smartphone app or online” for the month of August 2026 = 0
The number of responses collected through the collection method “Other” for the month of August 2026 = 0