Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and we work every day to achieve this.
Phone
0800 055 6112
Website
Age UKDementia UK
Dementia UK offers specialist one to one support and expert advice for people living with dementia.
Phone
0800 888 6678
Website
Dementia UK
Email
helpline@dementiauk.orgThe Silver Line
Free phone support for older people, 24 hours a day.
Phone
0800 470 80 90
Website
The Silver Line HelplineAlzheimer’s Society
Living with dementia can be overwhelming, but you’re not alone. From a listening ear on the phone, to a visit in person. From practical tips and advice, to opportunities to connect with others.
Phone
0333 150 3456
Website
Alzheimer’s SocietyMusculoskelatal (MSK) Service
The Community Musculoskelaatal (MSK) Service consists of a team of physiotherapists, pain specialists and doctors who specialize in the treatment of people with joint, bone, ligament, tendon or muscle problems. They aim to improve strength, mobility and independence whilst helping manage chronic pain.
Website
www.connecthealth.co.ukNHS Arthritis
Arthritis is a common condition that causes pain and inflammation in a joint.
In the UK, millions of people have arthritis or other, similar conditions that affect the joints.
Arthritis affects people of all ages, including children.
Websites
Arthritis – NHS (www.nhs.uk)
Keep bones healthy over 65 – NHS (www.nhs.uk)Admiral Nurses – Support for families
Dementia UK is a voluntary sector organization that runs an ‘Admiral Nurse’ service. These nurses provide the specialist dementia support that families need, and work alongside the entire family, giving them one-to-one support, expert guidance and practical solutions in difficult or challenging times. They also run educational sessions for professionals.
Phone
0800 888 6678
Website
www.dementiauk.orgAlzheimer’s Research UK
Alzheimer’s research is a charity that focuses on dementia research. They support work that aims to improve the lives of people living with dementia and campaign for policy that is more responsive to the needs of families affected by dementia.
Phone
0300 111 5555
Website
www.alzheimersresearchuk.orgMental Capacity & and the law
The Mental Capacity Act 2005 is a law that protects and supports people who may have difficulty in making some of their own decisions. It ensures that they are given all necessary support to make every decision they are able to make, and to contribute towards any decisions made about their lives that they are unable to make themselves.
This webpage provides basic information about the main aspects of the Mental Capacity Act. The ‘Other Information and Advice’ section contains links to more detailed sources of information, including information in a variety of languages and in easy-read format.
Website
www.peoplefirstinfo.org.ukThe Carer’s Network
Looking after someone can be tiring and stressful. The Carers Network was set up specifically to provide support for adult carers, and is the first place to seek advice and help if you are in Hammersmith and Fulham, Kensington and Chelsea or Westminster. They have support groups for people caring for those with learning disability, mental illness, dementia or at the end of life, plus drop-in sessions. In addition they can help with carer assessments and have a good knowledge of carers rights, including financial help.
Phone
0208 960 3033
Email
carers@carers-network.org.uk
Website
www.carers-network.org.ukDementia Connect
Is Alzheimer’s Society’s new and improved dementia services directory for anyone affected by dementia in England, Wales and Northern Ireland. With over 4,000 listings of local information, support and services, it’s the most comprehensive and easy-to-use online directory of its kind.
Enter your postcode or place name to find voluntary, statutory and private services nearest and most relevant to you. Each listing includes a map and clear, essential information about that service.
Website
www.alzheimers.org.ukDementia Concern
Dementia Concern provides advice, information and support for people with dementia and their carers in Ealing. Their services include respite care, day centre services and carers groups.
Phone
020 8568 4448
Email
enquiries@ementiaconcern.co.uk
Website
www.dementiaconcern.co.ukPeople First – Directory of Dementia Services
This website is a directory of services set up by local councils and contains information about local services. This is the first place to look as it is regularly updated and provides a comprehensive overview of local services.
Their page on dementia covers the law in regards to mental capacity; how residents and families can plan for the future; what support is available locally both from the council and voluntary sector and how to access this help; top tips on the home environment and staying safe; information about day centres and helplines, plus links to articles, information films and other dementia resources.
Website
www.peoplefirstinfo.org.ukDementia Action Alliance
Dementia Action Alliance brings together leading organisations across England committed to transforming health and social care outcomes for people affected by dementia. They are an alliance of over 150 national organisations across England who connect, share best practice and take action on dementia. Their work is informed by people living with dementia, and those that care for them, and besides connecting organizations, they provide advice on creating dementia friendly services.
Phone
07860 783 309
Email
Esther.Watts@alzheimers.org.uk
dementiafriendlycomm@alzheimers.org.uk
Websites
www.dementiaaction.org.uk/london
www.dementiaaction.org.ukTelephone befriending & visits
This is a free service from Bishop Creighton House for older, isolated people aged 60 plus, providing a telephone befriending service on a daily or weekly basis, visits from a volunteer for a social chat and help with practical tasks such as filling out forms and posting letters.
Homeline has a caseworker who can help out with other problems such as contacting medical and social services and putting you in touch with other support organisations, including projects. There are regular events for Homeline members, including visits to places of interest, lunches and coffee mornings.
Phone
020 7385 9689
Email
jwilson@creightonhouse.org
Website
www.creightonhouse.org/homelineCommunity Service – CLCH
This site lists all community services provided by CLCH, plus contact details and referral information, including Single Point of Access.
Website
www.clch.nhs.ukOlder Person Rapid Access Clinic
The older person’s rapid access clinic (OPRAC) is a specialised service designed to meet the needs of older people with specific medical problems. This is a medicine for the elderly (MfE) consultant-led service that offers emergency department-style access to tests and diagnostics and provides dedicated treatment in a setting adapted for treating frail older patients. There is quick and easy access to the expertise of other specialties within the acute hospital setting.
We also see older people who may have an urgent diagnostic dilemma. For example, if a patient is suffering from breathlessness or weight loss, we have the time and resources to explore the potential causes and either eliminate the cause or treat the patient accordingly.
Phone
0203 311 5162
Website
www.imperial.nhs.ukOlder Person Rapid Access Clinic
The older person’s rapid access clinic (OPRAC) is a specialised service designed to meet the needs of older people with specific medical problems. This is a medicine for the elderly (MfE) consultant-led service that offers emergency department-style access to tests and diagnostics and provides dedicated treatment in a setting adapted for treating frail older patients. There is quick and easy access to the expertise of other specialties within the acute hospital setting.
We also see older people who may have an urgent diagnostic dilemma. For example, if a patient is suffering from breathlessness or weight loss, we have the time and resources to explore the potential causes and either eliminate the cause or treat the patient accordingly.
Phone
0203 311 5162
Website
www.imperial.nhs.ukDay Centres – People First
Day centres are friendly, welcoming places offering a variety of leisure, educational, and health and well-being activities. Different day centres are available for older people, and people with physical disabilities, learning disabilities or mental health problems. Day centres are usually for people who need quite a lot of support whilst they are there, with trained staff being on site to offer this support as required.
They provide great opportunities to do something social or just sit and read the paper quietly with a cup of coffee. You may be retired and looking for social and stimulating things to do, or perhaps have mobility or other health problems and would like to get out and about and mix with others, or maybe just have lunch.
Website
www.peoplefirstinfo.org.ukRespite Care – People First
Respite allows you to take a break from your role as a carer. This could mean taking a holiday or a short break to visit friends or family, and can benefit not just you, but also the person you are caring for. Support for respite may be included in a Personal Budget plan.
Website
www.peoplefirstinfo.org.ukIndependent Age
This is a charity established for older people, and provides confidential advice and information.
Phone
0800 319 6789
Website
www.independentage.orgSafety – Emergency alarms and keysafes – People First
Most of us want to remain as independent as possible and to stay living in our own homes, even if we experience difficulties as the result of health problems or a disability. At the same time we want to know that we are safe, and can quickly call for help in an emergency.
If you are an older person and less mobile, or are over 18 and have a physical or learning disability, there are gadgets available that will allow you to quickly call for help in an emergency, particularly if you live on your own. Carers and relatives of people with dementia are also often greatly reassured if they know that they can quietly keep an eye on the ones they love and ensure that they remain safe and well within their homes. Modern technology means that there are now gadgets available to help provide this reassurance.
Website
www.peoplefirstinfo.org.ukPets (for elderly, the terminally ill and their pets) – The Cinnamon Trust
This has a network of volunteers to provide help such as walking the dog for an owner who can no longer do so. It has a national pet fostering service for a pet whose owner goes into hospital, and also provides long term care for a pet whose owner has died or moved into accommodation that does not accept pets. The Trust maintains a register of pet-friendly care homes and sheltered housing.
Phone
01736 757 900
Website
www.cinnamon.org.ukFulham Good Neighbours Service
Befriending and practical support.
Phone
020 7385 8850
Website
www.fulhamgoodneighbours.orgUrban Partnership Group Older People Access Service Support and Involvement
Opportunities for Older People.
Phone
020 7605 0800
Website
www.upg.org.ukH&F Libraries
Join in free events and activities as well as borrowing books – a free home delivery service is available.
Website
www.lbhf.gov.uk/librariesParkinson’s UK
Provides one-to-one information and support to people with Parkinson’s, their families and carers. This includes helping people understand the impact of their condition and their rights, benefits advice and accessing local support and services.
Phone
0207 931 8080
0808 800 0303
Website
www.parkinsons.org.uk