If a regular medication is required and it is not necessary to see the doctor or nurse, you can get a repeat prescription form issued with your script. The left side of the form is for your usual prescription, the right side of the repeat prescription will contain a list of all the medications you are allowed.
From 1st of July 2018, and in order to comply with the new data protection regulation coming into force, pre-authorised repeat prescriptions can only be requested in the following ways:
Online: You can order your repeat prescriptions via Systm Online on a computer, ipad or a phone APP. The surgery will give you a log in and password to access this.
In Person: You can drop off your pre-authorised repeat prescription slip into the box at reception. Please do not order any medications you do not need.
Post: You can post the pre-authorised repeat prescription slip to the surgery’s postal address. If you prefer, you can enclose an S.A.E. and we will post the prescription to you.
Please allow at least two working days before collecting your prescription. Please be sure to include your name and date of birth as well as the medication you require as it is written on the original form.
We ask you to please not to use the telephone to request repeat prescriptions as it can lead to errors due to our reception staff not being medically trained and very different medication have very similar names, so it is not safe practice. Calling the surgery will also make the telephone lines busy and could prevent patients from contacting the surgery for appointments, results etc.
The repeat prescription intervals may vary from one to six months and your doctor will arrange to review your condition at appropriate times depending on the medication you require and whether or not your condition is stable.
Medicines and products that can be bought over the counter without a prescription
The NHS in Brent, Ealing, Harrow, Hillingdon, Hounslow, Hammersmith & Fulham, Kensington & Chelsea, and Westminster spent over £13 million in 2016 on products that can be bought without a prescription at community pharmacies.
The NHS is under pressure. Our budgets are not large enough to pay for all the treatments we would like to purchase.
We would like to spend less on medicines you can buy without a prescription so as to free up funds for other valuable NHS services. So practices across North West London will no longer routinely prescribe medicines which are available to buy over the counter in pharmacies (and, in the case of some medicines, in supermarkets and other shops too).
Requesting your repeat prescriptions
A lot of medicines are wasted – dispensed but not used. We believe that some of this waste can be reduced if people request their repeat prescriptions directly from their general practice, rather than allowing a community pharmacy to request prescriptions on their behalf. Nobody knows which medicines you are really running out of better than you (or your carer if you have one).